Shipping policy

hipping Policy — Zuba Mart

Processing time: orders are processed within 1–2 business days (Monday to Friday, excluding holidays). Orders placed after 2 PM or on weekends begin processing the next business day. You'll get a confirmation email with tracking as soon as your order ships.

Shipping times: standard shipping typically arrives in 8–13 business days after processing, and expedited shipping in 1–3 business days. Delivery estimates aren't guaranteed and can be affected by carrier delays, weather, or peak seasons.

Shipping rates: rates are calculated at checkout based on your address, order weight, and the shipping method you choose. Any free shipping promotions and their minimums will be shown at checkout.

Order tracking: once your order ships, we'll email you a tracking number. Please allow up to 24 hours for tracking to update with the carrier.

Incorrect addresses: please double-check your shipping address at checkout. We're not responsible for orders delivered to an incorrect address provided by the customer. If you spot a mistake, email us right away and we'll fix it if the order hasn't shipped.

Lost, delayed, or damaged shipments: if your package hasn't arrived within the estimated window, or arrives damaged, contact us within 7 days and we'll work with the carrier to sort it out.

Questions: Zuba Mart, support@zubamart.shop.